We are
the Women Marines Association

Professional background:
Retired LtCol, USMC (1 June 1981 to 30 September 2006)

Military highlights: Aide to LtGen Carol Mutter, Class President, Command and Staff College, Protocol Officer for the Marine Corps under 32d CMC; Commander, Personnel Administration School, Camp Johnson, NC; Top Level School graduate.
Consultant, IBM
Manpower and Reserve Affairs Governance analyst (MI Division)
Branch Head, Family Readiness Branch, Manpower and Reserve Affairs
Fiscal and manpower management oversight of over 450 Family Readiness Officers and Marine Corps Family Team Building employees at the Marine Corps Installations, to include a staff of 12 civilian employees
Contractor, Marine Corps Warfighting Laboratory, Quantico, Virginia (present position)
Education:
BA, Social Work
MS, Military Security Strategy, Command and Staff College, Quantico
MS, National Security Strategy, National War College, Ft McNair

Women Marines Association Experience:
Life Member since 1996
Active VA-1 Chapter member since 2005
Active WMA Working Group member since January 2020
Designated as Plans and Policy committee chair in July 2020
Designated as 1VP in June 2021
Currently:

Member of the WMA Governance Committee:

Responsible for rewriting and reorganizing the WMA Governance structure and position descriptions for board members
Assisted in revising nomination and election processes (recused myself when details of nomination and election process were being finalized).
Member of WMA Logo and Branding Group:
Responsible for redesigning logo
Worked closely with HQMC Counsel Trademark Office to receive authority to use new logo and approval for authorized merchandise vendors
Member of new WMA website development team
Personal: Married to LtCol (USMC Ret) Steve Crittenden, 3 children: Zeph (Marine Major, 53K pilot), Michael and Maddie. One grandson, Matthew. I am from Darien, CT and have moved just about everywhere since 1981. We settled in Stafford, VA in 1991 after my husband retired and I moved around as a geo-Marine to finish out my USMC career.

NJROTC Instructor, June 2006 – May 2022

• Successfully increased retention rate from 46% to over 80% which resulted in an
overall increase in unit retention.
• Responsible for issuing and tracking merchandise for over 150 personnel.
• Instrumental in the successful restructuring the organization
Leadership Structure.
• Revamped the supply system worth $250,000 and Administration
Department which resulted in 95% Increase in accuracy.
• Developed a tracking system for returned merchandise.
• Revamped the promotion system to include new incentive programs.
• Implemented a Basic Leadership program for over 150 people.
• Developed a detailed Training Plan and cost management for the Basic
Leadership program.
• Responsible for inputting all information into data base.
• Responsible for all accounts receivable for the unit.
• Developed a budget to account for quarterly income and payments.

Women Marine Association Experience

President IL-2, VP FL-13, Area 3 Director
• Assisted in the resolution of Chapter issues.
• Built a great rapport with the chapters in my area and Area 2.
• Assisted in the establishing over 5 chapters within Area 3.
• Hosted an Anniversary event that included the Florida chapters and the National
President.
• Assisted in the revamping of the Board of Directors job descriptions.
• Chair of the Policy Committee
• Area 2 Interim Director

Education:

B.S. Degree – Management/Human Resources
Park University, Parkville, MO 2004

A.S. Degree – Management
Park University, Parkville, MO 2002

Areas of Expertise

Processes & Procedures
Tenacious and Resilient
Training and Development
Clerical and Administrative Support
Finance and Logistics

Personal Skills

Strong personal ethics and integrity.
A clear, persuasive and personable communicator.
Creative, lateral thinker, able to constructively build and grow long lasting relationship.
Articulate, poised and an excellent communicator.
Having clarity and sound judgment.
Self-motivated and eager to take ownership of responsibilities.
Having a natural drive with a loyal, strong, and proactive work ethic.
Capable of working alone & under own initiative at times, within strict and specific time scales.
Proven motivational and leadership skills.
A team player with an enthusiastic attitude.

The Director of Marketing and Communication oversees:

• Marketing
• Public Relations
• Website
• Social Media
• Newsletter
• National Marine Corps Council
• HQMC Liaison
• Convention Content

Experience
2011 to Current
Owner and Operator, ABGGoodStuff
Buy and sell antique and vintage items on an online store on Etsy.
09/2015 THRU 04/2017
Assistant coach and coach women’s golf at Eastern Florida State college.
Coach and assistant senior coach in training the women’s golf team. Order equipment, plan team competition, organize transportation, housing, and overall responsibility of the team members.
09/2006 THRU 09/2015
Rose liquor store, Grand Island, NY
Sales CLERK AND ASSISTED MANGER OF STORE WITH ORDERING AND WEBSITE.
10/2000 THRU 01/2006
CNN, Chicago, Il
Satellite broadcast engineer.
Drive, maintain and operate satellite transmission truck for all live news feeds. Maintain and operate bureau studio room and equipment.
Education
Sept 95 – May ‘96
Working on my bachelors in electronics management.AT SIU, Carbondale, IL.
May, 1988 Industrial Electronics, A.A.S. Electronic Technology, Southern Illinois University, Carbondale, IL
May, 1987 Consumer electronics technical diploma, West Ky State Vocational School

WMA Life Member
Past Area Director
Retired Enlisted

The Director of Programs oversees the following:

• Merchandise Sales
• Scholarships
• WMA History & Archives
• Matching Funds/Grants
• VAVS
• AWARDS:
-MCJROTC
– Molly Marine
– Julia Hamblet Award

1994 – 1996
Program Manager, Detroit Center Tool
Ran a team that built under body assembly lines for the auto industry. As a PMP (Project Management Professional) certified project manager I was responsible for supervising the build team to ensure the schedule was met and that the project was completed on time and under budget.

2000– 2013`
Job Title, Department of the Army, TACOM (Tank automative and Armaments Commnd)
Logistics Management Specialist, Supervisor. Obtained Level 3 certification(s) in both Logistics Management and Program Management. Lead teams that worked on the HMARS, MTV and LTV. Supervised a team of 35 in the Small Arms program office.

Education
June 2010
Bachlors in Business Administration, AShford University
3.6 GPA Graduated Cum Laude

The Director of Finance oversees the following:

• Finance
• Budget
• Accounting
• Audit
• Taxes
• Investments

Retired Marine First Sergeant with over 22 years of military service in both active and reserve components. Held
both secret and top secret clearances. Excellent communication skills and ability to interact effectively with
personnel of various technical skills and leadership levels. Comfortable making difficult decisions in stressful
situations. Specialized training in recruiting, career retention and advanced leadership and management, sales and
customer service.

PROFESSIONAL EXPERIENCE
2012-Present; Military Outlet of Ocala; Owner
• Maintain the day to day business operations of bank accounts, payment processors, accounts payable/ receivables, purchasing inventory, payroll and sales tax. Quickbooks and Excel Spreadsheet.
• Manage customer contracts and purchase orders
• Maintain compliance with local and federal laws
• Manage over 100 vendor accounts as well as $50K in inventory items 2010-Jan- 2012; Celestar Corporation; Corporate Recruiter
• Experienced in cold-calling, sourcing and interviewing Candidates.
• Experience with using various Applicant Tracking Systems as well as various Job Boards.
• Well versed with MS Office suite (especially Word, Outlook, and Excel) and the internet for sourcing and researching.
• Outstanding Phone and People Skills as well as an approachable presence and demeanor for Face-to-Face interaction.
• Utilizes internet job boards, networking organizations, advance internet sourcing, employee referrals and unique sourcing strategies to fill job vacancies.
• Multi-tasker, well organized, self-manages and focuses on detail to effectively monitor and process candidates in a timely manner.
• Participates in special projects and community functions as needed.
• Maintains an awareness of changes in the marketplace on a local and national level while recommending new avenues of approach to recruitment efforts.
• Participates in on-site events including but not limited to career fairs, information sessions, networking opportunities, open houses, and other events as needed. 2010-2011- ADS Inc; Regional Account Manager
• Responsible for servicing 18 customer accounts that span the East Coast and Mid-West
• Manage an inside sales team
• Work with over 200 manufacturers for testing and equipment evaluation
• Travel to client locations on a regular basis
• Work closely with company Vendor Relations, Marketing, Contracting and Purchasing divisions
• Manage vendor visits, quotes, shipping dates and follow up of all sales
• Working knowledge of government procurement procedures
• Continuous business development with new clients creating 1 million dollars in sales over six months 2008-2015- US Marine Corps Reserves; First Sergeant
• Advisor to the Company Commanders at various units on all Enlisted Marines matters
• Responsible for leading and mentoring over 1000 enlisted Marines in their professional military education and personal development
• Supervise Staff Non Commissioned Officers, assist in their leadership development and provide appropriate oversight ensuring that all tasks and orders are completed
• Manage the promotion and retention process of enlisted Marines, providing input to their performance evaluation and comparative rankings
• Make recommendations for meritorious promotion boards
• Responsible for implementing corrective and disciplinary actions as necessary
• Conduct formal and informal performance counseling of enlisted Marines 2008-2009- Jacobs Technology at USSOCOM Assistant Benevolent Coordinator,
• Advocate for wounded warriors by providing coordination of assistance from multiple benevolent organizations outside Department of Defense
• Organized and coordinated the Care Coalition Annual Conference that included the participation of over 300 stakeholders
• Work with Public Affairs and Protocol Organizations to promote the Care Coalition’s mission
• Developed a program for continuous tracking of all Benevolent Organizations donations and assistance for Wounded Warriors and their families, totaling over one million dollars 2008-2008- Jacobs Technology, Talent Acquisition Coordinator
• Employed various recruitment tools and applications in identifying, selecting and recruiting of candidates
• Verified applicant background, screening out significant numbers and ensured identification of “best fit” candidates
• Ensured the accuracy of new job descriptions and that they remain relevant within the organization’s applicant tracking system
• Maintained recruitment status and progress tracking reports
• Provided support in maintaining necessary applicant flow records as required by Office of Federal Contract Compliance Programs requirements and provided support to the Human Relations department as needed

2006-2008- US Marine Corps, Agency Program Manager
• Served as the Senior Advisor to the Department Head and assisted with the accountability of more than 190 Marines along with more than 500 personnel administratively attached to the command
• Directly supervised 10 junior enlisted Marines and promoted their leadership skills development
• Successfully managed four deployments/retrogrades of the Command to the Middle East
• Executed authority to approve Defense Travel System (DTS) requests
• Managed the Command Government Purchase Card Program to include training, certifying and auditing 26 accounts on a monthly basis to ensure that all are in compliance with Department of Navy Standards
• Supervised quarterly Command required training and maintained a 98% completion level
• Managed monthly testing/screening of Command Drug and Alcohol, Demand and Reduction Program
• Provided counseling and support as the Substance Abuse Counseling Officer

2003-2006- US Marine Corps, Career Retention Specialist
• Responsible to the Department Head for administering the Career Retention/Planning Program
• Conducted interviews to qualify Marines for extensions and reenlistments and developed a tracking system to manage the process that lead to improvements in the responsiveness of the Career Planning Program
• Coordinated the reenlistments and extensions for approximately 100 Marines.
• Received Navy Commendation Medal after achieving 300% increase in reenlistments 2002-2003- US Marine Corps, Marine for Life, Hometown Link Program Manager
• Identified and contacted transitioning Marines before separating from active duty and determined specific support requirements as needed/required
• Developed a resource network of contacts and information for the Tampa, FL area, establishing relationships with civilian/community leaders, businesses and agencies
• Served as the Community Outreach Liaison between the community and the Marine Corps Reserve Unit in Tampa, arranging over 30 static displays and color guard details for various events
• Worked closely with the Marine Corps Casualty Branch and arranged 77 funerals for veterans in the local Tampa area

• Served as the Casualty Assistance Calls Officer during the 2003 Presidential Mobilization of 4th Assault Amphibious Battalion
2000-2002- US Marine Corps, Recruiter
• Identified, contacted and screened large volumes of candidates using various recruitment tools
• Coordinated, scheduled and conducted interviews and ensured the quality of contracts
• Developed and organized daily and monthly production plans
• Produced 66 new contracts during this period with a monthly average at 2.42 contracts out of an APR of 3.0 per month, resulting in a meritorious promotion to Staff Sergeant
1991-1992- Base Contracting, Camp Lejeune, NC
1991- Contracting and Purchasing Course, Lowry AFB, Colorado
1986-1990- Warehouse and Supply Administration- Parris Island, Headquarters and Service Battalion, 4th Battalion and Depot Supply
EDUCATION:
• St Leo University
Associates in Liberal Arts, 2010
Bachelor in Business Administration, 2012

Director of Member Services 2022 – 2024
[email protected]
WMA Life Member
Certified Paralegal

Director of Member Services oversees:

Member Database
• Member Experience
• Chaplain
• Chapter Members
• Members at Large
• Education & Training

May 2020 – June 2021 – October 2021 – Present. NAVY Judge Advocate General
(Tort Claims Unit, Norfolk, VA.) Tort Claims Paralegal.

June – August 2021– Norfolk SPCA. Norfolk, VA. Director of Veterinary Community Services.

November 2015 – April 2019 – Leidos Innovations
(Lockheed Martin IS&GS, Reston, VA). Contract Paralegal and Database Administrator.

December 2013 – April 2019 – Innovation P.I. Law (Boutique Law Firm, Washington, DC).
Executive Paralegal, Database Administrator, and Business Development Coordinator.

SOFTWARE PROFICENCY:
Joint Enterprise Systems (JES) (claims database software) · Navy Intranet (information collaboration · Microsoft
Office · Word (Correspondence), Excel (Spreadsheets) Access (Report Analytics), Power Point (Presentations) ·
Microsoft Teams (Communication and Collaboration) · Share Point (Document Organization) · Computer Packages,
Inc. (Intellectual Property Docketing) · Invent IT (invention database) · WebEx (Training Coordination) · Lexis (Legal
Research) · Social-Media and Internet Literacy (Research and Information Gathering) Pet Point and Avimark
shelter software exposure.

VOLUNTEER EXPERIENCE:
January 2021 – June 2021. Cat Corner, Inc., Animal Care Volunteer.
August 2021 – Present. Animal Legal Defense Fund. Member and Pro Bono Volunteer Paralegal.
June 2019 – Present. Norfolk SPCA, Animal Care Volunteer. Grounds cleaning, cattery support, laundry support.
June 2019 – Present. Suffolk Humane Society. Animal Care and events volunteer.
June 2019-Present. Board of Directors member of the Ruffner Family Association.
Une 2018 – Blue Angels Air Show volunteer with NOAA, Key West, FL.
June 2016 – June 2019. Florida Keys SPCA (Key West, FL). Animal Care and Special Events Volunteer; spay/neuter clinic volunteer; shot clinic volunteer.
Active and Reserve: I participated in Funeral Honors, Toys for Tots, Special Olympics, Soldiers and Sailors Home visits parade details, Marine Corps Ball Youngest Marine, Cake Detail, and color guard detail.

EDUCATION:
• 2022 University of Florida. Master’s Degree (In Progress.) Shelter Medicine Distance Education, College of Veterinary Medicine, MS
In Veterinary Medical Sciences with a Concentration in Shelter Medicine.
• 2018 Master’s Degree in Business Administration from American Military
University Graduate School of Business (ACBSP accredited.) Nonprofit studies.
• 2002 Bachelor of Science Degree in Legal Studies Bay Path Univ., East Longmeadow, MA.
• Advanced Certified Paralegal NALA National Association of Legal Assistants with a specialization in e-Discovery (through 10-25- 2025.)
MARINE CORPS VETERAN. I served 9 years active duty and 3 years reserves. I am still involved in Marine Corps veteran activities in the community, including American Legion and I am a Lifetime member of the Women Marines Association
#3947. I have completed two Marine Corps Marathons (2003, 2013.)
MOS Qualified: 0131, 0121, 0151, 0111.
Collateral 4421 Legal Chief duties during active duty and IMA.
Legal Chief MARFORCOMM IMA, was about to go to formal school in Newport when I decided to complete my contract in 2013.
High Shooter 1999 Fort Devens, MA MCSSE, Chicopee, MA.
Awards (Not a Complete List):
Navy and Marine Corps Achievement Medal (1st Award); National Defense Service Medal (2nd Award); Good Conduct Medal (1st Award); Global War on Terrorism Ribbon (1st Award); Navy Unit Commendation (1st Award); Meritorious Unit Citation (1st Award); Certificate of Commendation (1); Letters of Appreciation (4); Meritorious Mast (3).
BIGGEST ACCOMPLISHMENT IN THE MARINE CORPS:
To the best of my ability, making sure Marines were correctly paid, so they could focus on their families and duties, instead of pay problems.

The Director of Administration is responsible for the following:

• Bylaws & Standing Rules
• Plans & Policy
• Chapter Admin
• Administrative Support
• SOPs
• State Compliance

WMA Life Member

WMA NE-1, Chaplain

WMA NE-1 2020 Convention Treasurer

WMA NE-1 2018 Convention Awards Committee

Military Service 1975 – 1991

Retired

December 2021 – Current

Evangelical Lutheran Church in America

Ordained Minister, St. Peter’s, Pender NE July 2017 – December 2021
Ordained Minister, Tri-County Parish, Chappel NE April 2015 – July 2017
Ordained Minister, Mount Moriah, Anna IL October 2010 – April 2015
Provide pastoral care and leadership for congregations
Prepare and preach sermons
Prepare and teach educational programs
Handle all administrative tasks for church including official records
Lead all Congregational Council meetings and Annual Meeting

Iowa Western Community College, Council Bluffs, IA

Adjunct Instructor, August 2004 – May 2005
Prepare and instruct Microsoft Office classes for students
Prepare and submit all grading for students

Kutak Rock LLP, Omaha, NE

Information Technology Training Specialist Sept 2000 – Oct 2003
Develop new training classes and prepare all documentation
Conduct New Hire training for all attorneys, secretaries, and staff
Create and facilitate upgrade classes and documentation for software programs
Perform Help Desk functions on telephone and in person
Provide one-on-one training for any firm-used software as requested
Create and facilitate training program for new telephone system
Beta test and assess new versions of software before firm-wide rollout
Conduct virtual training sessions with remote offices

Dana College, Blair, Ne

Assistant Director of Computer Services, Computer Labs and Training, Aug 1993 – Sept 2000
Develop computer training programs and prepare all documentation
Conduct training programs for students, faculty and staff, community individuals and businesses
Oversee operation, maintenance and staffing of campus computer labs
Supervise student workers

Dana College

Create and maintain network accounts for all faculty and students
Create and maintain system-wide email address books and distribution lists
Act as a resource to troubleshoot hardware/software questions and problems
Assist with the establishment of policies and procedures related to computer use

First Federal Lincoln Savings and loan, Lincoln, Ne

Administrative Supervisor, Information Services Dept., August 1988 – July 1993

General responsibility for the department by performing support and receptionist duties
Supervised support staff of three
Prepared and maintained various documents and correspondence
Administrator for electronic mail systems
Developed and instructed training, and assisted in writing documentation
Organized and hosted a vendor’s convention
Prepared and instructed PC software upgrade classes
Tracked monthly department invoices and prepared monthly charge-back statements
Prepared various electronic forms, documents and messages using e-mail
Coordinated meetings, trips and resources by maintaining online calendars

Education:

Wartburg Theological Seminary, Dubuque, IA

Masters of Divinity, May 2010

Dana College, Blair, Ne

Bachelor of Arts, Management and Organizational Communications, May 1998

Skill Sets:

Excellent oral, written and interpersonal communication skills
Possess strong organizational skills
Self-motivated and hard-working
Strong desire to keep and promote military values
Able to adapt and overcome evolving situations
Able to set up and facilitate Zoom meetings
Patient, supportive and understanding of others
Passion for life-long learning

Military Service Experience:

United States Marine Corps, 1975-1977
Boot Camp – Parris Island, SC – Platoon 7B
Admin School – Parris Island, SC
Assistant Chief of Staff, Operations and Training

(Commanding General’s Building), Camp Pendleton, CA

USMC Reserves, 1977-1978
El Toro, CA
Nebraska Air National Guard, 1983-1985
173 TRS PPIF, Lincoln NE
Deployment to Biloxi, MS
Hawaii Air National Guard, 1985-1988
201 Air Traffic Control Flight / 296 Combat

Communications Squadron, Barber’s Point NAS, HI

Mobility School

Outstanding Performance, Academic Achievement

NCO Leadership School – McGhee-Tyson AFB, TN

Distinguished Graduate

Deployed to Team Spirit – Kimhae AB, Pusan, Korea
Deployed to Team Spirit – Yoju, Korea
Nebraska Air National Guard, 1988-1991
155 RMS Motor Pool, Lincoln NE

Volunteer Organizations

WMA Life Member #4037
WMA NE-1, Chaplain
WMA NE-1 2020 Convention Committee Treasurer
WMA NE-1 2018 Convention Awards Committee
American Legion member, Pender NE
Pender Community Ministerial Association
Commandant, Cornhusker Detachment, Marine Corps League 1979-1982